Ammie W.,, Riverwalk of Farmington
"Loving my new home."
Georgia P., Riverwalk of Farmington
"Our home is beautiful; we are so happy with everything."
Mary P., Farmington Hills MI
"I love my new home! Not only were they extremely flexible when it came to customizing my home, but they gave me an amazing deal and the neighborhood is beautiful. Thanks!"
Kevin L., Walden Woods Subdivision
"I am writing you this email to compliment your staff and to say thank you to all of them. I have been in my new home about a month now. Whenever I had a minor issue, like a door sticking, or major issue, like AC unit not working, I would email Denise and she would respond quickly on who to contact. She had John and Terry Brown contact me as soon as she could. I met Terry Brown at my house where he made repairs like an ace and gave me great advice as a new home owner.
When my air conditioning was not working, Denise gave me the contact information to Michigan Mechanical and it was resolved quickly. Before I contacted Denise to get AC contact information, I called Terry Brown. He took my call, walked me through a thorough check of the AC unit, the electrical and controls. We realized that it needed to be serviced. During the time that I waited for service, Mr. Brown called me many times just to check to see if I was able to contact Michigan Mechanical and called me again the next day to follow up on what was the issue. I told him he was family now and his nickname is “Downtown Terry Brown”. He even told me about the new Farmington Hills development and I have recommended your company to friends looking to buy or build a home.
By the way, I would also like to compliment Jodi at Michigan Mechanical. She was on it when it came to making repairs to my AC unit.
This type of extraordinary customer service has made me a customer and a friend to Windmill Homes. Please share this email with your team and Jodi. I wish I had enough money to build a second home with your company because I would do it!
By the way, making house paint, tile, brick etc. with you was a pretty fun time too. The house looks great. It was a pleasure working with you and your company."